Terms and conditions

The placing of any order with us incorporates the acceptance of the following terms and conditions:

You must decide before ordering if the goods are suitable for your needs

All goods are supplied by us ex works and the risk in all goods supplied by us shall pass to the customer at the time the goods are manufactured and ready for despatch, but the ownership shall be transferred to the customer only when all monies owed to us for the goods and any other goods previously supplied to the customer by us have been paid.

Goods must be paid for 30 days from the end of the month they have been invoiced in, unless alternative arrangements have been agreed in writing.

We reserve the right to charge interest at 1.5% per month above Barclays Bank base rate if payment has not been received by the payment date.

Delivery dates are offered purely as a guide to customers and we do not in any circumstances whatsoever accept liability should delivery not coincide with the guide dates.

No order shall be subject to cancellation either in whole or in part without our written consent and the customer shall reimburse all expenses and loss incurred by us as resulting from the cancellation. Delay in delivery or cancellation of customers contracts cannot be accepted as sufficient reason for termination of the contract.

All goods should be checked for damage and discrepancies before signing the delivery note. It is the customer’s responsibility to ensure that the correct goods have been delivered and that they are in good condition. Any claims received within 2 days of delivery will be investigated but goods will only be replaced at our discretion.

If any goods are delivered damaged by a carrier other than our own transport we must be notified in writing within 2 days of delivery for goods to be replaced free of charge.

We do not accept liability for claims concerning the goods as to their quality, fitness for purpose or otherwise, except for death or personal injury caused by our negligence. Nor do we accept any liability for indirect or consequential losses.

We shall not be liable whatsoever to replace or repair defective goods if the customer owes money to us on any account whatsoever and the payment of such accounts is overdue under these conditions If the contract is frustrated or if the goods in respect thereof cannot be manufactured, supplied or delivered for any cause whatsoever, we shall not be under any liability whatsoever to the customer for non-delivery of the goods or for any consequential loss whatsoever.